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Found 2 results

  1. craigbic

    Now THAT is service!

    Tom, one of the owners of Boyden & Perron of Amherst, MA, the Master Toro/Wheel Horse dealer who sold me my 1998 314-8 Wheel Horse Garden Tractor came out in the middle of a snow storm, at night, after a full day of work,the night before Thanksgiving to fix my tractor when it broke down after 30 feet of snow blowing. Turns out, when I got out of the cab, I kicked the gear shift which caused the safety switch to turn off the engine - as expected. I'm a big guy and new to the more compact nature of the WH controls and the confines of a snow cab. Apparently, when that happened, the magnetic part on the gear shift broke off. I'm new to wheel horse and had no idea and since I only had the tractor for just shy of 24 hours and I was standing in the dark in the snow with now way to get my car up the driveway (it's a Honda and doesn't like steep grades and snow - both describing my driveway), I gave them a call figuring he could walk me through some stuff on the phone. He did but none of it helped, so to my surprise he came out. Unfortunately, when he got to my house, because it was dark and snowing and the mailbox is in between my driveway and my neighbors and a bit confusing, he chose the wrong driveway and being even steeper than mine and not plowed, he slid off into a ditch. He than walked over to my house to get my tractor working again (we jumped out the gear shift switch) and then he called a co-worker to get him home. Unfortunately, he had driveways to plow with that tuck and couldn't get it out until Thanksgiving. Some time on Thanksgiving morning, when he came to get his truck out, he delivered my tractors bagger tube that got left behind when he delivered the tractor. I felt SOOOOO bad for Tom but that just speaks volumes about the level of service you get from Boyden & Perron! I can't recommend them enough! Here's a video of the poor guy testing out the tractor to make sure all was ok (and probably to kill time waiting to be picked up).
  2. 1995 - early model 73420, 416h, P216 - 900+hrs (New owner - 3rd mow) Tractor just died on me and left me stranded 3 blocks from the house... it just quit exactly like I'd turned the key off. No sputter, no hiccups, no warning lights, just 'off'. Turn the key and there's no power, no lights, no indicators, nothing. My 'thoughts' were ignition switch, blown fuse, safety switch (jumping-starting was futile). When checking fuses, the 25amp fuse came out with a part of the coupling+wire attached... there's more crud, dirt, crap, corrosion than I expected - it's bad! However, I 'think' the fuse 'issue' was a result of me pulling the fuse & not the initial cause of my breakdown. Wish I had taken pics - but the weather/storms came and forced me to out & they are due to return today. So I'm in a bind lol. My 'plans' are to get through this year, then work on this thing extensively with my son this winter... clean, rewire, maintenance the Onan, etc. I plan(ed) to spend some $ but would like to just get what I need to get me going/thru. So far, I'm ecstatic with the tractor. Got my pulley's, belts, fuel cleaned up, oil... new blades & Burtha was knocking it out great until this happened. Engine sings (sung) to me. Think I'm loosing trans/hydro oil but there's no oil loss/burn with the Onan. And Thanks fellas! When I figure this thing out, it'll be because of all the hard work the jockeys have put in with the extensive database of knowledge here on RS! While I was ready to start kicking a horse yesterday, I stepped away, came here (actually verified what I had been 'thinking') and got a game plan. Does anyone know/have a cross-reference part # for Toro ignition switch #116338 (according to the parts manual - that's the one I need). Need a Gates# or something other than a NAPA # - but I'll take what I can get. What are the better/quicker/serviceable ways to get this thing going? I know I'll have to rig up some new fuses for the (2) that are in the fuse block, they're shot. Also, I've researched for 5hrs on here today plus a few hrs last night & see/learned that the 9-pin is a problem area too... There was at least one snipped line behind the dash, but not the hour meter lol...
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