Kelsey 55 #1 Posted August 4, 2015 Has anyone had any problems with ordering from Northern Tool and equipment?I placed an order on July 17th and one item shipped on the 20th and it arrived onthe 23rd. The other 2 items haven't shipped because NT claims they are drop shipped.Since then, I've called several times and it appears that they're giving me the run around.Today, I cancelled the remaining order over the phone and I haven't received an emailwith the cancellation notice even though they said I would receive it shortly.Your thoughts? Share this post Link to post Share on other sites
shallowwatersailor 3,213 #2 Posted August 4, 2015 It happened to me this past winter with two shovels I ordered from them. I received the larger one for the house direct from them but a small car shovel came direct from the manufacturer. They contacted the manufacturer twice and I finally received it about two weeks later.I think for some items that are either very popular - or slow movers, they are at the mercy of the manufacturer. I would rate them as very reliable. Share this post Link to post Share on other sites