dodge78 138 #1 Posted 9 hours ago I bought a15300 Derale off of eBay. The add says it is new, unopened undamaged. It came in a undamaged good box . The box inside appears to be taped at the bottom, there is hole on top of the box where one of the connectors poked through but there was the brown paper packing with no holes in it. When I pulled it out, the connector looked good. The tubes on the other end, not so much. I contacted the seller and sent them the last picture. The seller says the damage will not affect flow. Some how my thinking is that it will. With the wall of the tube being pushed in just about to the side, I am not seeing how it would not. Am I missing something? Share this post Link to post Share on other sites
ebinmaine 80,336 #2 Posted 9 hours ago I wouldn't use it. The seller needs to refund your money and file a transportation damage claim. If they won't oblige, report to (ebay?) and file a claim. Share this post Link to post Share on other sites
ri702bill 12,828 #3 Posted 9 hours ago 3 minutes ago, ebinmaine said: I wouldn't use it. The seller needs to refund your money and file a transportation damage claim. If they won't oblige, report to (ebay?) and file a claim. Agreed... MAYBE the damage was there prior to shipment, maybe not.... Will it "flow"? YES - but at a reduced capacity. Not exactly what you want... BUT... if the seller insists that it was undamaged prior to shipment AND blames the carrier... that is on HIM TOO. Poor packaging of fragile items is a risk at best. I double box any questionacle item before shipping... Inside box packed with wadding or bubble wrap to immobize the part, more packing between the boxes. Looks to have been shipped via FedEx...... was the item insured?? If so, remind him he will be compensated upon its return IF adequately insured.... The seller seens to be a legitamite automotive supplier... ask for a pre-paid RGA (Return Goods Authorization) BEFORE sending it back. That puts the shipping cost on him. You have the right to dispute the sale thru EBAY - did you check the seller's rating brfore purchasing?? If less than 96% - that's on YOU. My Share this post Link to post Share on other sites
oliver2-44 11,699 #4 Posted 7 hours ago You payed for a "new one". I know its a pain, but don't accept less that what you paid for. 1 Share this post Link to post Share on other sites
dodge78 138 #5 Posted 7 hours ago They have a 98.8 positive feedback, since 2017. They are selling electrical and mechanical stuff. I have had little problems with eBay sellers, I guess it was time for that to change. 1 Share this post Link to post Share on other sites
adsm08 5,011 #6 Posted 6 hours ago 3 hours ago, dodge78 said: The seller says the damage will not affect flow. Oh yeah, that one tube being almost completely smashed shut isn't going to affect the flow at all. And if you believe that I have a bridge in Brooklyn for sale. I have a cooler flusher at work with a flow meter on it that I would use if I received a part looking like that. Most people don't have that kind of access. 2 Share this post Link to post Share on other sites
JoeM 10,161 #7 Posted 6 hours ago E Bay will make it good. Just start a return. 1 Share this post Link to post Share on other sites
dodge78 138 #8 Posted 5 hours ago 22 minutes ago, JoeM said: E Bay will make it good. Just start a return. I would rather deal with the seller but I might have to go the eBay route. 2 Share this post Link to post Share on other sites
ebinmaine 80,336 #9 Posted 5 hours ago 44 minutes ago, dodge78 said: I would rather deal with the seller but I might have to go the eBay route. Seller first. Ebay second if no results. Share this post Link to post Share on other sites
ri702bill 12,828 #10 Posted 4 hours ago 40 minutes ago, dodge78 said: I would rather deal with the seller but I might have to go the eBay route. Attempt to rectify the issue with the Seller first. You may need to remind him that Negative feedback gets scrutinized by EBAY - and at this point, give him ONE chance to do "the right thing".... If he does not follow thru, step up the game. I had won an auction on Ebay tears ago where the Seller Mis-listed the item and I was the only bidder. I also won another item he had correctly listed... he agreed to do combined shipping. Long story short, only the second item arrives in an undamaged USPS mailing. A phone call to his business was going nowhere until I asked him for his local Attourney General's Office phone number. He immediately refunded my PayPal account - then blocked me from future bidding! Share this post Link to post Share on other sites
Wayne0 1,624 #11 Posted 1 hour ago 8 hours ago, dodge78 said: I bought a15300 Derale off of eBay. The add says it is new, unopened undamaged. It came in a undamaged good box . The box inside appears to be taped at the bottom, there is hole on top of the box where one of the connectors poked through but there was the brown paper packing with no holes in it. When I pulled it out, the connector looked good. The tubes on the other end, not so much. I contacted the seller and sent them the last picture. The seller says the damage will not affect flow. Some how my thinking is that it will. With the wall of the tube being pushed in just about to the side, I am not seeing how it would not. Am I missing something? I would not be happy with that! Share this post Link to post Share on other sites
