953 nut 65,177 #1 Posted 2 hours ago April 23, 1985, The Coca-Cola Company announces that it is changing the formula of its signature soft drink for the first time in 99 years. The short-lived, sweeter New Coke, as it is called, debuts to a consumer backlash that pundits call the marketing blunder of the century. Coca-Cola, which had been the world’s bestselling soft drink, had been facing increasing competition from rival cola Pepsi, and the company wanted to re-energize the brand. In blind taste tests, consumers generally preferred New Coke over Pepsi and the original Coke. But, consumers had a sentimental attachment to their beloved brand and reacted very negatively to New Coke. The company was flooded with up to 8,000 calls a day from dissatisfied consumers and received some 40,000 complaint letters. CEO Roberto Goizueta got a letter addressed to “Chief Dodo, The Coca-Cola Company.” The soda company quickly got the message and brought back the original formula less than three months after New Coke launched. On July 11, 1985, 79 days after the release of New Coke, Coke’s original formula returned to market, rebranded as Coca-Cola Classic. It quickly regained its status as the dominant cola. 4 1 Share this post Link to post Share on other sites