Bar Nuthin 1,810 #1 Posted October 25 (edited) FYI - Just saw this on FB. Glad to see it's a technical issue and not a personal issue. I was starting to get concerned. Edited October 25 by Bar Nuthin 3 8 Share this post Link to post Share on other sites
adsm08 3,867 #2 Posted October 25 That's good to know. I placed an order a bit ago and was just about to check in with them since I haven't seen it yet. Guess I'll give it a bit yet. 1 Share this post Link to post Share on other sites
TonyToro Jr. 2,183 #3 Posted October 25 3 hours ago, adsm08 said: That's good to know. I placed an order a bit ago and was just about to check in with them since I haven't seen it yet. Guess I'll give it a bit yet. Same here. Thanks @Bar Nuthin! 1 Share this post Link to post Share on other sites
MainelyWheelhorse 2,246 #4 Posted October 25 8 hours ago, Bar Nuthin said: FYI - Just saw this on FB. Glad to see it's a technical issue and not a personal issue. I was starting to get concerned. Hopefully it gets sorted out. I’ve had problems over the last few months accessing their site on anything but my computer. Maybe that was part of the issues too. 1 Share this post Link to post Share on other sites
adsm08 3,867 #5 Posted October 25 1 hour ago, MainelyWheelhorse said: Hopefully it gets sorted out. I’ve had problems over the last few months accessing their site on anything but my computer. Maybe that was part of the issues too. Possibly. Mobile phone/table versions of websites are often different than the computer version. 1 Share this post Link to post Share on other sites
MainelyWheelhorse 2,246 #6 Posted October 25 1 minute ago, adsm08 said: Possibly. Mobile phone/table versions of websites are often different than the computer version. Yeah, that’s true, I can swap between the Desktop and Mobile versions, on my iPad and iPhone but it didn’t make much difference. Hopefully they figure it out. 1 Share this post Link to post Share on other sites
Treepep 935 #7 Posted October 26 It is simply their business model. Not an instant gratification sorta guy. Great people, great products, fair pricing and shipping. That said... if you take my money then claim months later that its back ordered or whatever such excuse. I have feelings. free will and such. do what you like. I will not order again unless I absolutely have to and can tolerate the misdirection. My two cents wherever that moji is? I do not enjoy any negativity EVER. facts are facts! 2 Share this post Link to post Share on other sites
SylvanLakeWH 29,827 #8 Posted October 26 Placed a large order on September 5th. Received everything promptly except two axle seals. Have been informed several times they are "back ordered", with "supply chain issues" being blamed. Hitches and brackets always of highest quality. First time I've had any issues, having ordered numerous times from them. Always great phone service etc. It is very frustrating though, as the seals are needed. 2 Share this post Link to post Share on other sites
Bar Nuthin 1,810 #9 Posted October 27 I guess when you're waiting on parts, you start tinkering with some of the smaller details. Installed a missing cigarette lighter and resolved a key that was constantly falling out. Replaced a broken battery tray (for later repair) with one I scavenged. 5 Share this post Link to post Share on other sites
Bar Nuthin 1,810 #10 Posted October 27 12 hours ago, SylvanLakeWH said: September 5th. Received everything promptly except two axle seals. Gotcha by a couple weeks on those axle seals. 1 Share this post Link to post Share on other sites
adsm08 3,867 #11 Posted October 27 Any updates on this situation? Share this post Link to post Share on other sites
TonyToro Jr. 2,183 #12 Posted October 28 43 minutes ago, adsm08 said: Any updates on this situation? Contacted them today and they told me they are still working with GoDaddy to fix everything. 1 Share this post Link to post Share on other sites
Bar Nuthin 1,810 #13 Posted November 1 Well, this is encouraging! 2 Share this post Link to post Share on other sites
TonyToro Jr. 2,183 #14 Posted November 1 6 minutes ago, Bar Nuthin said: Well, this is encouraging! Same here! Shipped and USPS says arriving Monday! 1 1 Share this post Link to post Share on other sites
SylvanLakeWH 29,827 #15 Posted November 2 On 10/26/2025 at 7:46 AM, SylvanLakeWH said: Placed a large order on September 5th. Received everything promptly except two axle seals. Have been informed several times they are "back ordered", with "supply chain issues" being blamed. Hitches and brackets always of highest quality. First time I've had any issues, having ordered numerous times from them. Always great phone service etc. It is very frustrating though, as the seals are needed. On 10/26/2025 at 8:28 PM, Bar Nuthin said: Gotcha by a couple weeks on those axle seals. Still waiting... no word... 1 Share this post Link to post Share on other sites
Bar Nuthin 1,810 #16 Posted November 2 (edited) 33 minutes ago, SylvanLakeWH said: Still waiting... no word... The axle seals I ordered are on a different order. No word on those. Edited November 2 by Bar Nuthin 1 Share this post Link to post Share on other sites
AlexR 2,307 #17 Posted November 2 Probably the same seals and such they are waiting on for my order as well, but I got you guys beat on how long I have been waiting. 3 Share this post Link to post Share on other sites
AlexR 2,307 #18 Posted November 4 On 11/1/2025 at 10:37 PM, AlexR said: Probably the same seals and such they are waiting on for my order as well, but I got you guys beat on how long I have been waiting. So update on this they sent me the package back in early October the tracking didn't pop up until in Indianapolis I live in Indiana, on November 1st. Shows it was delivered yesterday and never got it. USPS is being a complete jerk about it, says it's not their fault they delivered it to a different address and name that was on the label when it went through their post office. Even though the tracking number is associated with my address. When I suggested the label was probably damaged and replaced due to the tracking number issues. They just said it was fraud from the person that sent the package. But the positive side to this is Joette has been very helpful as much as is possible in this situation. 2 Share this post Link to post Share on other sites
SylvanLakeWH 29,827 #19 Posted November 4 @AlexR that sounds like a load of crap from USPS... Fraud? How? meanwhile... we wait. 1 Share this post Link to post Share on other sites
Bar Nuthin 1,810 #20 Posted November 4 1 hour ago, AlexR said: until in Indianapolis I live in Indiana Indianapolis Distribution Hub is a nightmare!!! I live just an hour north of Indianapolis and I've watched packages arrive in Indy, then get sent to Cleveland, then back to Indy, then a message saying it was in transit to its destination - FOR SEVEN DAYS! 2 3 Share this post Link to post Share on other sites
Bar Nuthin 1,810 #21 Posted November 4 (edited) On a positive note, I received the bearing and other parts I needed to start reassembling my transaxle, as well as my reconditioned lift cylinder! Edited November 4 by Bar Nuthin 2 Share this post Link to post Share on other sites
TonyToro Jr. 2,183 #22 Posted November 4 11 minutes ago, Bar Nuthin said: On a positive note, I received the bearing and other parts I needed to start reassembling my transaxle, as well as my reconditioned lift cylinder! And I got the ignition switch to hopefully try and start the 1257! 3 Share this post Link to post Share on other sites
AlexR 2,307 #23 Posted November 4 16 minutes ago, SylvanLakeWH said: @AlexR that sounds like a load of crap from USPS... Fraud? How? meanwhile... we wait. They were saying tracking fraud I do not know how the heck that works, but they offered to send me a USPS Letterhead letter basically saying that it's tracking fraud, to use against the seller to use in a police report is what I understood them to be saying. I was mad at that point, them suggesting legal action against a small business for something they messed up. I have a photo from Joette, of the label she used to ship the package and it is correct with my name and address. It's not the first problem I have had with them, they lost a social security card for my youngest girl (2 years old now) I got a photo proof from informed delivery being at the post office, and then never got it. They said since there is no tracking number, because it was a letter nothing they can do. Reported it to the inspector general and nothing ever came of it. 1 2 Share this post Link to post Share on other sites
AlexR 2,307 #24 Posted November 4 18 minutes ago, Bar Nuthin said: Indianapolis Distribution Hub is a nightmare!!! I live just an hour north of Indianapolis and I've watched packages arrive in Indy, then get sent to Cleveland, then back to Indy, then a message saying it was in transit to its destination - FOR SEVEN DAYS! It was on track from Indy to where I live, but absolutely no tracking information before that. Share this post Link to post Share on other sites
Bar Nuthin 1,810 #25 Posted November 5 15 hours ago, Bar Nuthin said: Indianapolis Distribution Hub is a nightmare!!! I live just an hour north of Indianapolis and I've watched packages arrive in Indy, then get sent to Cleveland, then back to Indy, then a message saying it was in transit to its destination - FOR SEVEN DAYS! Here's one just from today 3 Share this post Link to post Share on other sites
